Frequently Asked Questions
The length of a patient’s stay varies depending on the procedure. Please consult your physician if you have questions regarding your length of stay at Mayflower’s, and he or she can go over any concerns you may have.
Your physician will notify you regarding when you are eligible for discharge from the hospital with specific instructions concerning medications, diet and follow-up visits. You will automatically receive Express Discharge if all financial requirements have been met.
If you just delivered, be sure to arrange for transportation home for you and your new-born. State law requires that parents transport infants in the back seat according to the car seat manufacturer’s specifications. We recommend you practice using the car seat prior to leaving the hospital.
Our case managers are available to assist you with all your discharge questions including home health and medical equipment. When you are ready to leave the hospital, a member of our team will escort you by wheelchair to the hospital entrance where you may be picked up.
To obtain medical records, send a written request to the Medical Records Department. Copies of your health records will be provided upon written request and at a reasonable fee. Our integrated computer systems share your medical records with each of your caregivers and physicians.
General visiting hours extended from 8 a.m. to 8 p.m.
There is an exclusive car-parking area, with valet, available in the front of the hospital, a space for about 8 cars in the front, a parking space at the back of the hospital, along with a basement parking, which can accommodate 30 more cars.
The health and safety of our patients, visitors, employees, and our communities remain a top priority. Therefore, in line with the COVID-19 pandemic, we have revised our visiting policy. Only 1 visitor will be allowed at a time.
Thank you for your understanding and cooperation.